Cycle around the coast like a local with Bike Tours Portugal.

Privacy Policy

Who are we?

Bike Tours Portugal, responsible for the website www.biketoursportugal.com, respects the privacy of visitors and takes every care to protect their information.

Why this privacy policy?

This Privacy Policy arises because we intend to make our Users aware of the general rules on privacy and treatment of their personal data, which we collect and treat in strict compliance with the Personal Data Protection Act.

Bike Tours Portugal respects the best practices in the domain of security and protection of personal data, having for that purpose approved a demanding program, capable of assuring the protection of the data that is made available to us by all those who in some way have a relationship with the company.

In this context, Bike Tours Portugal has a Delegate for the Protection of Personal Data responsible for the implementation and verification of this Privacy Policy as well as for the definition of clear rules for the treatment of personal data, ensuring that all those who entrust us with the treatment of their personal data are aware of how the company treats data and what rights they have in this regard.

Please read this Privacy Policy carefully because, if you are accessing our website, the provision of your personal data implies knowledge and acceptance of the conditions contained herein. Thus, by providing your personal data, you are authorising the collection, use and disclosure of the same in accordance with the rules set out herein.

Intellectual Property Rights

The contents of the website, including, without limitation, the images, texts, software, photographs, sound, music, videos, interactive resources and the like (“Content”), the brands and logos (“Brands”), or any other industrial or intellectual property rights, contained therein, are the property of Bike Tours Portugal and their use by unauthorised third parties is expressly forbidden.

The content of the website is provided solely for information and personal use and cannot be used, copied, reproduced, distributed, transmitted, broadcast, sold, licensed or in any other way exploited for any other purpose without the prior written consent of the respective owners. The user declares not to use, disable or interfere with features related to the security of the Website and the Application.

You may print material from this website provided it is not modified, is for personal and non-commercial use, and retains the source and copyright notice, and any other proprietary notices.

Nothing on this website should be construed as granting any licence or other authorisation of use to its users.

The website may contain images or other materials whose copyrights belong to third parties, such as suppliers or other entities that contribute to its creation or maintenance (such as, for example, photos from image banks).

Contents and guarantees

The user agrees that the use of the website is at his own risk. To the fullest extent permitted by law, Bike Tours Portugal, is exempt from any warranties, express or implied, in relation to the use of the website www.biketoursportugal. com does not guarantee the correctness or accuracy of the content available on its websites, and does not assume any responsibility or liability for any (i) errors or inaccurate content, (ii) personal injury or damage to property, of any nature, resulting from access and use of the website and application, (iii) unauthorised access to or use of our secure servers and/or personal and/or financial information stored on them, (iv) interruptions or cessation of transmission to or from our website, (iv) errors, viruses, trojan viruses or similar that may be transmitted to or through the website, and/or (v) errors or omissions in the content or any loss or damage occurred as a result of the use of content published, uploaded, transmitted or made available through the website (vi) unavailability or any difficulty or inability to download or access the content or any other failure in the communication system that may result in the unavailability of the website.

Bike Tours Portugal will not be responsible for any assistance or maintenance of the website.

Bike Tours Portugal does not accept any responsibility or liability for any content transmitted between users or between users and any third parties outside this website.

What does this privacy policy cover?

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by this company.

On the website you can find links to other websites which are not owned by Bike Tours Portugal. These links are provided in good faith and Bike Tours Portugal cannot be held responsible for the collection and processing of personal data in these websites, nor can it be held responsible for the exactness, credibility and functionalities of websites belonging to third parties.

Therefore the availability of links to other websites, which are not belonging to Bike Tours Portugal, does not imply any responsibility for these websites, and therefore the present Privacy Policy is not applicable to them. Bike Tours Portugal considers that it is advisable to read the privacy policy of every website that you visit.

What is personal data?

When we refer to personal data, we mean any information, of any nature and regardless of the support it may take, including sound and image, concerning an identified or identifiable natural person.

An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his/her physical, physiological, mental, economic, cultural or social identity.

Who is responsible for the data processing?

Bike Tours Portugal is responsible for the collection and processing of your personal data and is the provider of the service, who decides what data is collected, the means of data processing and the purposes for which the data is used.

The Data Protection Officer

Should you have any questions regarding Data Protection and this Policy, you may contact the designated DPO via email: tours@biketoursportugal.com.

What kind of personal data do we collect?

Bike Tours Portugal, within the scope of its activity, collects and processes personal data necessary for the rendering of services and/or the supply of products, processing data such as your name, address, date of birth, gender, email address, academic qualifications, tax identification number, among other data.

This information may be requested when you register or fill out contact forms within our websites, whether as an employee, job seeker, trainee, trainer, supplier, visitor, partner, among others, or when receiving or sending emails, or for services that require registration or a subscription.

All personal information relating to all these stakeholders mentioned and others, who use the websites of Bike Tours Portugal, will be treated in accordance with the Personal Data Protection Act (RGPD).

When and how do we collect your data?

Bike Tours Portugal collects your data by phone, in writing or through its website, with your consent. As a rule, personal data is collected when you subscribe to one of our products or services.

Some personal details are compulsory and if they are not provided or insufficient, Bike Tours Portugal will not be able to offer the product or service in question.

If you are not a User of Bike Tours Portugal your data will only be treated if you make them available to the company, namely if you subscribe to our newsletters, or if you register in our website, in which case the rules of this Privacy Policy will be applied.

The personal data collected are treated by computer and in strict compliance with the legislation of personal data protection, being stored in specific databases, created for the purpose and, in no case, the data collected will be used for any purpose other than that for which the consent of the holder of the data was given.

How long do we keep your personal data?

The period of time for which data is stored and retained varies according to the purpose for which the information is processed.

In fact, there are legal requirements that oblige us to retain data for a minimum period of time. Therefore, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that motivated their collection or their subsequent processing, or for the period of time authorised by the National Commission for Data Protection, after which they will be deleted.

How can you access, rectify or oppose the treatment of your personal data?

In the terms of the Personal Data Protection Law, the holder of the data is guaranteed the right to access, update, rectify or eliminate their personal data, which can take place through the various contacts that Bike Tours Portugal makes available.

If you wish you can cancel your registration or use at any time and can choose not to receive any e-mail messages, and can also choose to eliminate all your personal information from our database.

The data subject also has the right to receive a copy of their personal information held by us. The company reserves the right to charge a small fee for administration and computer costs of any request made.

If you are a user of our websites via the user registration process, your data will be stored in a specific user control database. However, the Data Holder may request their deletion whenever they wish, by writing to our official address on the website.

How do we keep your data secure?

  • Restricted personal access to your personal data on a “need to know” basis and only within the scope of the communicated purposes;
  • Transfer of collected data only in encrypted form;
  • Storage of highly confidential data;
  • Protecting the information technology systems through firewalls, in order to prevent unauthorised access to your personal data; 
  • Permanent monitoring of access to the information technology systems in order to prevent, detect and prevent the misuse of your personal data.

How can I oppose to receiving contacts for marketing purposes?

Bike Tours Portugal can promote actions of promotion of new products or services through telephone, e-mail, SMS, MMS or any other electronic communication service, unless the user has opposed it at the time of the collection of the data.

If you do not wish to receive these communications you may at any time object to the use of your data for marketing purposes, for sending informative communications or for inclusion in lists or information services.

What measures have been taken by Bike Tours Portugal to ensure the security of your personal data?

Bike Tours Portugal is committed to guarantee the protection of the security of your personal data, having approved and implemented rigorous rules in this matter. The fulfilment of these rules constitutes an obligation of all those that legally access to them.

Taking into account the great concern and commitment that Bike Tours Portugal shows in the defence of privacy issues, several technical and organizational security measures have been adopted in order to protect the personal data provided against its diffusion, loss, improper use, alteration, treatment or non-authorized access, as well as against any other form of illicit treatment.

The forms used to collect your personal data require encrypted browser sessions and all the personal data you give us is stored securely in the systems of Bike Tours Portugal.

Notwithstanding the security measures taken by Bike Tours Portugal, we are obliged to warn everyone who surfs on the internet that they should adopt additional security measures, namely to make sure that they use a PC and a browser with up to date security patches, properly configured, with an active firewall, antivirus and antispyware, and to make sure of the authenticity of the sites that they visit on the internet, avoiding sites whose reputation they do not trust.

How do we use “cookies”?

“Cookies” are small software tags that are stored on your computer through your browser, retaining only information related to your preferences, and as such do not include your personal data.

How can you find out about any changes in the privacy policy of Bike Tours Portugal?

Bike Tours Portugal reserves the right to make changes to its privacy policy at any time, and these changes will be published on its website.

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