Individual reservations (until 8 rooms/14pax) – 40% in advance with confirmation of booking and final payment made 30 days prior arrival.
Group reservations (more than 8 rooms/14 pax) – 25% in advance confirmation of booking; 40% until 60 days and final payment 30 days prior
arrival.
Via bank wire transfer:
Bank: Santander Totta SA.
Beneficiary: Luxury on Two Wheels Lda
Swift: TOTAPTPL
IBAN: PT50 0018 000359907196020 57
Dependency: Castelo Branco
Address: Rua do Ouro, nº 88 – 1100-063 Lisboa – PORTUGAL
With credit card via PayPal Invoice (On Request)
*Bank charges and platform fees supported by costume
Being a company that develops outdoor activities, BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is subject to atmospheric conditions. Therefore, BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda reserves the right to change routes or events planning in case atmospheric conditions might compromise the safety of our clients. The itineraries are subject to alterations in the event of the following situations: landslides; fallen/shattered trees; windstorms; earthquakes; heavy rain; floods; fire or risk of fire. Cancellations and refunds are carried out only under the following conditions – if you have made a booking or full payment for the tour and for personal reasons have changed your mind about the service you have purchased with Luxury On Two Wheels, Lda. a refund will be issued according to the following conditions:
*We only guarantee the reservation after the payment of the reservation fee (40% on the total cost/pax), only then we can ensure the hotel reservations.
Note: After this period cancellations will not be accepted for refund purposes. Cancellations must be sent in writing to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda – Casa das Furnas, Praia das Furnas, 8650 Figueira – Vila do Bispo, PORTUGAL or must be sent in writing to the email address booking@biketoursportugal.com, both with proof of reception. Cancellation will be valid from the date the written document arrives to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for the reimbursement of paid services not used by the Client. BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda reserves the right to cancel the tours or activities included in the tour. In the rare event of there being a cancellation from our part, a full refund will be made.
Cancellation due to sick leave: In case of illness and upon presentation of a medical
declaration, a full refund will be applied, minus the amount of the booking deposit (40% on the total cost/pax). This situation will be accepted at any time before the trip. This value could be used in future activities with BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda.
EQUIPMENT RENTAL POLICY
When a tour that has bicycle and helmet included as a rental part of the service is bought, each one of our clients is held responsible, in financial and moral and terms, for their equipment during its use. Knowing that we will use bicycles in off-road terrains in some occasions, any type of excessive wear in our equipment will be evaluated by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and if needed ask for responsibilities to the Client. If some type of excessive damage is observed in the bicycle, Client will have to pay for parts replacements or for repairs – degree of damage to be evaluated by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda. Always follow the BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda guides instructions for the equipment sake, and above all, for your personal safety!
SAFETY POLICY
BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda main concern during its tours, is to provide maximum leisure and fun moments to their Clients. Safety will always be paired with our main concern. Always follow BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda guides instructions for your personal, and group, safety.
I agree to wear a bicycle helmet at all times as well as any other required safety equipment. Should I fail to do so I forfeit any liability of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and their staff as well as accept any injury or harm that may befall my person due to such negligent action.
I accept and acknowledge that I am taking part in an outdoor activity that requires both travel and physical activity conditions, within surroundings that might be foreign or unfamiliar to my person. I further agree that by participating in activities offered by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda I’m assuming the legal responsibility for risks involved with any dangers associated with the acts of travel in general, with any outdoor or recreational activity and assume liability for injury, illness, or death incurred by the participation in activities related to the exercise of public transportations, transferences, roadways, highways and sea faring methods of transportation.
I agree to follow all instructions provided by any member of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, either provided me in a written or oral way. If I do not follow these directions and safety guidelines/orientations, I give up of my rights to assert responsibility and liability against BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda (as well as their staff). Also, if I do not follow the directions and safety guidelines/orientations, the service provider has the right to terminate my participation in any or all activities related to the tour in question. In the case of a BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda staff member terminate any or all activities related to the tour in question, issuing the fail in follow the safety directions/guidelines/orientations, I lose the right to claim any type of money already paid in the past to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda.
WAIVER/DISCLAMER POLICY
I accept the terms as put forward by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, and agree to all risks and dangers related with such outdoor physical activities. I am further aware of the risks and dangers to my own physical wellbeing and recognize that I have both taken liability and consulted a licensed physician about any and all concerns and or pre-existing medical conditions that I have and am aware of, in order to safely ride a bicycle, or any other recreational/social activity, during BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda tours.
BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for and will not grant refunds for: problems with accommodations or travel/ transportation not included in our tour, arrival or departure changes in flights, or any other service issued which is not included on our tours. In addition to these, medical dietary, hospitalization, travel insurance, natural disaster, international terrorism threat or act of civil/international violence/unrest. Above all, the company is not responsible for any unforeseen circumstance out of the control of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda.
It is of my acknowledgement and I give full right to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda to use any photographic or other audiovisual recorded material taken during my participation in their event, for any promotional, commercial and marketing purpose in the future.
INSURANCE POLICY
BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS is insured according to the Portuguese law in force for its activity. All participants on our tours will be insured for Personal Accidents in the amount of €3.500 for medical expenses/medical treatment and €20.000 in case of death or permanent disability. This insurance excludes children under 16 years of age, according to Portuguese Law regarding Personal Accident Insurance policies for Tourism Recreational Activities. We also have limited liability insurance in the amount of €50.000.
BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for any expenses incurred to any person or any member of my participating or associated party due to travel related or any other reason for expense outside of the covered conditions of the tours offered.
COPYRIGTHS AND TRADEMARKS
All texts, images and infographics © 2013 BIKE TOURS PORTUGAL. No part of the site may be reproduced or transmitted in any form or for any purpose without the express permission of BIKE TOURS PORTUGAL. The information contained herein may be changed without prior notice. All product and service names mentioned are the trademarks of their respective companies and used with permission.
ACCEPTANCE OF TERMS
I have read all information provided by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda regarding the tour and activity information, reservation deposit policy, cancellation/annulment policy, equipment rental policy, safety policy, waiver/disclaimer policy, insurance policy and agree to all terms and understand them completely. In case of having any type of doubts regarding this contract I have the right to contact BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda at any time. I acknowledge that this is a signed contract between me and BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and I sign the contract under my own agreement and will.
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